Struggling with Google My Business API review aggregation for multi-location businesses, seeing persistent data parsing errors.

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Manish Singh Author
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3 days ago Asked
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hey everyone, i'm hitting a wall trying to implement a solid review aggregation system using the Google My Business API for our multi-location clients. we're consistently seeing parsing failures, seems like malformed JSON or inconsistent schema coming back, which is totally messing up our reputation management efforts. here's a typical error log snippet:
[2023-10-27 10:34:12] ERROR: [REVIEW_AGG_PARSE_FAILURE] Failed to parse review data for location_id: 12345. Malformed JSON or unexpected schema structure. Raw response snippet: {"review_id":"abcde","author":{},"comment":"This is a test.","starRating":"FIVE"}
any advice on robust strategies to handle these GMB API inconsistencies, especially for large-scale reputation management? help a brother out please...
googlemybusiness api local review aggregation schema

2 Answers

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Nour Hassan
Answered 3 days ago

Hey Manish Singh,

I know how frustrating GMB API inconsistencies can be; I've hit similar parsing walls with multi-location review aggregation myself. For robust handling, implement a defensive parsing strategy using a flexible JSON deserializer that can gracefully handle missing or unexpected fields, perhaps with a predefined fallback schema for data normalization.

What specific deserialization library are you currently using for your review data aggregation?

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Manish Singh
Answered 2 days ago

Yeah, Nour, your reply seriously saved my day! That defensive parsing strategy with a flexible deserializer is exactly what I needed to hear. Feeling way less stuck now, thanks a ton.

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