Lazada Ads Manager Showing 'Pending Review' Indefinitely, Halting All Campaign Optimization - Help!
Hey everyone, just launched a snazzy new product on Lazada and I'm really trying to push its visibility. Naturally, I jumped straight into their ad platform, hoping to sprinkle some digital magic...
...but it seems Lazada's ad manager decided to play hide-and-seek. For the past week, any new ad sets I create, or even minor tweaks to existing ones, get stuck in this 'Pending Review' limbo. It's like they're enjoying a permanent vacation, never actually going live.
I've checked, re-checked, and triple-checked โ no policy violations, no suspicious creatives, just good old-fashioned product promotion. Yet, the status remains stubbornly 'Pending Review'. Hereโs what my 'Ad Set Status' section looks like, a testament to Lazada's commitment to... well, 'pending':
Ad Set ID: #LAZ-XYZ-12345
Status: PENDING_REVIEW
Last Updated: 2024-07-20 10:30:00 (7 days ago)
Review Notes: None
Policy Check: PASSEDThis isn't just annoying; it's completely halting any attempts at effective campaign optimization. I can't test new creatives, can't adjust bids, can't scale ad spend โ basically, I'm just watching my product sit there, waiting for Lazada's review team to wake up.
So, my question to the wise crowd here: Has anyone else encountered this persistent 'Pending Review' issue with Lazada Ads? Is there some secret handshake, a hidden setting, or a magic spell I need to cast to get my ads moving?
Help a brother out please, before my product becomes a digital fossil!
2 Answers
MD Alamgir Hossain Nahid
Answered 3 days agoWhen Lazada ads get stuck in 'Pending Review' for that long, it usually signals a backlog on their end or an unflagged issue with your creative. To unblock your e-commerce advertising efforts and get your campaign optimization moving, reach out to Lazada Seller Support with your Ad Set IDs for a manual review.
Hiroshi Chen
Answered 1 day agoOh nice! I just messaged their seller support with the Ad Set IDs and literally saw one of them flip to 'Approved' an hour later. Guess that was the magic spell after all!