How to price initial managed hosting solutions for new clients?

Hi everyone! I'm pretty new to this whole SaaS/service business, and I just launched my first offering: 'Website Maintenance & cPanel Management Services'.

I'm really struggling with how to price these services, especially for initial clients. It feels like a massive hurdle, and I'm a complete noob when it comes to service pricing models.

Here's what I've tried or considered so far:

• Competitor Analysis: I've looked at other providers, but their pricing structures are so diverse. Some charge hourly, some fixed, some per site, some per server. It's hard to compare and figure out where I fit. It's honestly a bit overwhelming trying to make sense of it all.
• Hourly vs. Fixed-Fee: I'm torn between charging an hourly rate (which feels safer for unexpected issues) and a fixed monthly fee (which clients seem to prefer for predictability). For website maintenance and cPanel tasks, there's always an element of the unknown, and I worry about underestimating the time.
• Value-Based Pricing: I've read about this, but quantifying the "value" of a security update or a cPanel optimization is tricky for a beginner like me. How do you even begin to assign a monetary value to peace of mind or uptime?

My main concerns are:

• How do I accurately estimate the time and effort required for ongoing website maintenance and cPanel management, especially when issues pop up unexpectedly?
• What's a good strategy to balance being competitive in the market while ensuring profitability? I'm worried about underpricing my valuable time or overpricing myself out of the market entirely.
• Should I start with basic tiers (e.g., just updates) and then add premium features (e.g., advanced security, performance optimization), or offer comprehensive packages from the start to capture more value?

I'm really hoping some experienced founders or digital marketers here can share their insights on how to approach initial pricing for managed hosting solutions or similar ongoing service offerings. Any advice on structuring pricing tiers, setting initial rates, or even just general philosophy would be incredibly helpful. I'm eagerly awaiting any expert advice you can offer!

Thanks so much in advance for your guidance!