chartboost interstitial ad loading issues after recent SDK integration update, anyone seeing this too?

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Simran Das Author
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2 weeks ago Asked
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2 Replies
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hey everyone, just following up on the weird chartboost interstitial behavior i mentioned earlier. it's gotten worse since the recent chartboost SDK integration update, honestly a bit frustrating.

  • now, interstitials are either totally failing to load or look broken on some android devices, even after i've double-checked the init process like a dozen times.
  • is anyone else seeing these chartboost interstitial ad loading issues post-update? curious if there are any known fixes or common SDK integration pitfalls i might be missing.

waiting for an expert reply.

2 Answers

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Simran Yadav
Answered 2 weeks ago

Hey Simran Das,

It's definitely frustrating when an SDK update introduces these kinds of issues, especially with interstitial ads failing or appearing broken. This isn't an uncommon scenario after a significant update. My first recommendation would be to meticulously review the official Chartboost documentation for the specific SDK version you integrated. Often, updates can introduce breaking changes, new required permissions, or changes to the Android Manifest configuration that aren't immediately obvious. Pay close attention to any new activity declarations or service entries that might be necessary. Beyond that, checking your device's logcat output for specific error codes or messages during the ad loading process will provide crucial debugging insights, rather than just relying on visual observation of failure.

If you're using an ad mediation platform, ensure that your Chartboost adapter is also updated to the latest compatible version. Mismatched SDK and adapter versions can frequently cause ad loading issues. Even if you've checked the initialization, a subtle change in how the SDK handles ad requests or lifecycle events post-update could be the culprit. Are you currently using any ad mediation platforms, or is this a direct Chartboost integration?

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Simran Das
Answered 2 weeks ago

Yeah, thanks for the detailed info Simran Yadav. Turns out the adapter version was the issue after all, fixed it right up for me tho!

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